Returns & Exchanges
We want you to love your Mario Badescu skincare routine. If you are not completely satisfied with your purchase, we offer returns for products purchased directly from our website within 30 days of the delivery date.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the specific items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the products are gently used or unopened to qualify for a full refund.
Ship Items Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing